Get started

3 steps you need to follow in order to use Nalo app or Nalo desktop softphone. Calling card dialing instructions.

Android, iPhone & Desktop Softphone

Get the Nalo app for your iPhone, Android and tablet or download Nalo softphone for your desktop.


nalo get started
1
Mobile app or desktop softphone
Create your accont

As soon as you complete the registration process start calling with the cheapest calling rates on a market.


nalo get started
2
Sign up from nalotel.com or Nalo app
Enjoy the phone service

Talk to your friends from any country in the world with premium call quality.


nalo get started
3
Start calling around the world

Nalo app

1. Get Nalo app


Nalo app is available for Android and iPhone and tablets.

How do I get the Nalo app?

If you have an iPhone, get it from the App Store.
If you have an Android, get it from Google Play.

Mobile App
×

Download App for your Mobile

For Android For iOS

Free Nalo app?
Nalo VoIP service helps you to save money every month and even keep your phone number you already have or you can get a new one. All you need is internet connection With Nalo app on your device you can make cheap international calls or free unlimited calls between Nalo app users. All you need is a free Nalo app installed on your device and so does your contact.
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Connect your iPhone to the internet using Wi-Fi or 3G/4G mobile internet connection.
On your iPhone open the App Store.
To use App Store you need an account. If you don't have one please do so.
Once the App Store is configured and ready to use, please open it.
Search for Nalo, select the app and click install.
After the App is finished installing, open it then follow the wizard to configure your Nalo app.
Sign in with your Username and the Password provided by us via email or if you don’t have a Nalotel account, create one from the app.
After the configuration is complete, the Nalo app will show as registered.
Now you can start calling directly from your phone at low-cost rates.

Connect your Android to the internet using Wi-Fi or 3G/4G mobile internet connection.
On your Android open the Google Play Store.
To use Google Play Store you need a Google account. If you don't have one please do so.
Once the Play Store is configured and ready to use, please open it.
Search for Nalo, select the app and install it.
After the Nalo app is finished installing, open it, then follow the wizard to configure your Nalo app.
Sign up with the Username and the Password provided via email.
After the configuration is complete, the Nalo app will show as registered.
Now you can start calling directly from your phone at low-cost rates.

2. Sign up


Click Join link on the top menu.
You will be prompted to fill out the sign up form.
Check your email and confirm the registration by clicking on a link in an email.
After confirming the system will email you account information and calling instruction.

Install Nalo app on your mobile device.
From the Settings menu click Account setup assistant.
Check your email and confirm the registration by clicking on a link in an email.
Choose Create an account option and follow step-by-step instruction.

3. Start calling


Dial the destination phone number (country cod + city cod + destination number) or use the phone number saved in your contact list.
The contact number must be saved without (00) sign or (+) sign at the beginning of the phone number.

Each Nalo user has they own Nalo phone number to make a call to another Nalo app user you have to dial that number.

Q&A


You can make a call to USA or Canada by dialing the number starting with 1 + phone number.

To use Nalo app chat you have to add your Nalo app user to the app contact list before you can start chatting.

Yes, you can make a video call between Nalo app users.

Customer service phone number is 611.

Please check the following:
Check your credential (your user ID and Password). If the issue is still persist please contact customer service on 1.888.349.7986.
Check Internet connection. Some of the mobile providers do not allow you to use Internet for VoIP app.

Click on the Rates link at the top menu nalotel.com. In search area select which country you are making a call. Next, compare details and prices, then choose the best calling option that suits your preferences and click Buy Voice Credit button.

Desktop softphone

1. Download desktop softphone


Nalo desktop softphone is available for Windows, Mac and Linux.

How do I download desktop softphone?

Download desktop Softphone on your computer then follow the wizard to install the software.

Desktop App

2. Sign up


Click Join link on the top menu.
You will be prompted to fill out the sign up form.
Check your email and confirm the registration by clicking on a link in an email.
After confirming the system will email you account information and calling instruction.

3. Start calling


Dial the destination phone number (011 + country cod + city cod + destination number) or use the phone number saved in your contact list. The contact number must be saved without (00) sign or (+) sign at the beginning of the phone number.

Each Nalo user has they own Nalo phone number to make a call to another softphone user you have to dial that number.

Q&A


You can make a call to USA or Canada by dialing the number starting with 1 + phone number.

To use Nalo desktop softphone chat you have to add your Nalo user friend to the app contact list before you can start chatting.

Yes, you can make a video call from softphone.

Customer service phone number is 611.

Please check the following:
Check your credential (your user ID and Password). If the issue is still persist please contact customer service on 1.888.349.7986.
Check Internet connection. Some of the mobile providers do not allow you to use Internet for VoIP app.

Please check the following:
Check your credential (your user ID and Password). If the issue is still persist please contact customer service on 1.888.349.7986.
Check Internet connection. Some of the mobile providers do not allow you to use Internet for VoIP app.

Click on the Pricing link at the top menu nalotel.com. In search area select which country you are making a call. Next, compare details and prices, then choose the best calling option that suits your preferences and click Buy Voice Credit button.

Still have questions? We're here to help.