The main issues to encounter when calling international


Calling international is not so much of a burden, or even difficulty, compared to what it used to be a few decades ago but still, there could be some unpleasant details about it. As most of nowadays' facilities, calling international still requires a certain amount of investment from customers. Whether it is money or credit, or the time spent during the searching for a proper service, or even the stress that someone is subjected to, when something doesn't go as planned, it certainly is not free, and it is not something you can always attain as easy as an icecream and then just enjoy it fully. Some important factors that could influence someone's international calling experience are presented here.




The price is one of the most important elements, not only when buying an international calling service, but when buying almost anything else. In this case, varying from a region to another, prices can be a more or less important threat to your budget, but even the smallest ones are not to be neglected, especially if some other hidden fees or periodical taxes are applied along. Depending on where you wish to call, you might find something you could work with if you check Nalotel's offers and prices.


Connection and network problems


Many years have passed since the early stages of the internet and pretty much all the other networks and communication systems. It is funny to think that some decades ago, you had to connect your landline phone to the computer, and listen to the "song of its people", more or less, until the connection was established. And even after that, just loading a text website, or a forum, was packing a long waiting time. Not to mention the sites with pictures and clips: that time was certainly too early for youtube.

Furthermore, for those unfortunate enough to stumble across more complex content, such as flash, or even if they wanted to play games online, there was a trial of patience involved, or at least a waiting time, long enough to encourage the kids or adults to finnish whatever work and chores they had to do at that time, before sitting down to play that game. In this case, you pretty much had to wait for your pc to develop the whole game again as it was downloading it, or to "cook" it for you to enjoy, resulting in a waiting time that ranged from minutes to hours.

Nowadays it is easier, since someone could download and then send back an archive of 2000 pictures, or the video recording of an event, from different angles and points of view, in just a few minutes. Still, no type of networks, internet connections included, are immune to breakdown or issues that could render them useless, or at least temporarily unavailable. So the possibility of this happening, should be taken into account, when going somewhere far away, because if you need to make urgent calls, and the services are not working, or are unavailable, it could have unpleasant consequences. A countermeasure would be having multiple services active, some, acting as backup, but it may not be the cheapest option. Another insurance would be the multitude of companies and calling cards that are out there, and from which someone could choose, in case of an emergency, but still, without a proper documentation beforehand, that could be risky or costly.

So, even if you are not planning to use Nalotel, you could consider it as a backup option, since the credit you have in your account for the pay-per-minute services, does not expire, and there are also no monthly or periodical taxes applied to it. If your current service is failing you, there is the possibility for you to quickly get a virtual calling card or a service that you could use within minutes, just check the webside or if you have any questions, you may also call the customer service.




Nowadays, this issue is pretty much out of discussion, since in telecom, no pipes, oil and gears require changing and also, no complex or heavy welding has to be conducted from time to time. So basically, there is no need for physical intervention, unless anything breaks down ( e.g. - fried server, cut down or fallen cables - problems that usually occur during natural disasters, etc) and even if there is a need for that, the maintenance requiring to be done is not much of a haggle. Even during a server's maintenance, in some cases, the rest could temporarily take over its tasks.

In other words, this is something you souldn't worry about so much, or at all, since the phone companies already took care of it and have different ways to prevent such issues, it only remains as a small possibility for the worst cases.


Software or hardware malfunctions


It is universally known that all things, ranging from the biggest and bulkiest machineries, to the tiniest devices, may break at some point, or require some kind of fixing. In this case, depending on the complexity or the sturdiness of a device, it would require more or less effort, equipment, or components when someone's trying to repair it. Not to mention the time it takes, first to identify the problem and then to fix it.

Just as most of the physical things, the software is also made of some "pieces", that that are put together and work like the gears of a machine, theoretically. It isn't rare, that sometimes, softwares can become a real headache to deal with, especially when the coding is complex. Many different errors can pile up, and for some developing platforms, patching 1 error can even spawn 20 more and when those get fixed as well, or at least, an attempt is made, the whole thing crashes or becomes impossible to work with.

When it comes to calling cards, telecom services, or pretty much any service that requires a computer as platform, there is also the chance for various errors and malfunctions to appear.


Time restrictions


For those who were making calls during the last few decades, this should be a more familiar issue. Some companies used to apply time restrictions, possibly due to the big influx of calls, and the lack of means to process or route them. These restrictions were not as obvious, as they were mostly discounts for people when they made the calls after a certain time, or, conveniently, not durin the rush hours, mostly acting as a moderating measure so the systems don't get clogged. That, must have put people into pretty awkward situations when they wanted to talk with their friends without restrictions, such as waiting for midnight to make a cheaper or free call, or having to wake up at 4 AM for the same reason.

Nowadays, those kind of restrictions are pretty much gone, and what's left of them, is more of a security measure, than a moderating one. For example, sometimes, calls are automatically disconnected after a certain time, as to avoid losses when the hung up was not done properly.

It mostly depends on which phone company you are using: the restrictions or security measures may vary from a service to another, as well as from a company to another.


Various taxes and fees


An issue that is mostly specific to the calling cards you can buy from malls, stores, gas stations, etc, as there is the possibility to craftly add important details about the services and taxes, in some very small, illegible text. Since the mentions are made in such way, they are easily missed, and so, the hidden fees and taxes, can slip undetected and start nibbling on your credit.

Another factor could be the the sudden change of rates or even services, without any notice. While this practice is out of discussion for most companies, it sometimes occurs, leaving customers with increased rates or prices, without them even knowing about it.

Calling cards are not batteries but they sometimes act in such way. People may have noticed that if they leave a battery into some device over a longer period of time, it may lose power, even to the point of getting entirely consumed. The credit on the calling cards shouldn't act like this. For some, there are the periodical taxes, or monthly/weekly fees, that slowly take small amounts of the credit, so if the calling card is not used for long periods of time, the credit could be pretty much halved, or gone.


By using Nalotel's services, you could avoid most, if not all of those problems and you could also benefit of additional advantages, such as the possibility to test the services, referal bonuses, promotions, etc. Just see for yourself which of the available services is best suited for you and keep in mind that you don't have to worry about a contract, or long term obligations, you are just free to use it all as much as you need.

Apps for calling cards


Whether you just bought 5 new calling cards for a future use, or you just need to manage the collection of those you already used, there are different solutions. The classic one is paper; whether it is from an agenda or a bunch of paperwork kept together somehow, anyone can safely store information this way, no matter if it is random junk or important things that would be needed later. So, keeping all the calling cards' info randomly tucked and folded somewhere between scribble and books, is nothing new. Another option would be to rely on technology, which seems to be easier and slightly less likely to become a mess.


The apps for organizing your calling cards


Some things just can not be replaced, mimicked or simulated in any way, but for anything else, there may be an app, no exception for sorting out and managing the calling cards.

When calling abroad you may need a calling card. If you got more of them you might as well need a way to manage and store them so, there could be a software that you can try, to sort out your stuff.

One of the apps that you can get for iphone, is Calling Card Organizer. The price in app store is $4.99 and it lets you store and sort your calling cards' info, along with whatever else is needed – PINs or passwords. It also lets you manage contacts and make different links, so you know which card is needed for which of your numbers. For additional details about the efficiency and possibilities, you can check app's reviews and comments.

Some other app is World Access Auto-Dialer, and it is available in iphone's app store. It can register and automatically dial the access codes, taking this task off the user's knuckles, and it also doesn't need any PIN or card numbers. There is, however, the limitation that one could only use a certain type of calling cards, supported by the app, and it also doesn't allow wi-fi calling.

If that's what you're looking for, there are some more apps out there on the internet, each with their own updates and bugfixes, which can be found by doing a bit of searching.


Try some of the virtual calling cards, or calling-card-apps, over the normal calling cards


There are a couple of apps and services, that let you buy credit or a plan online, so you can use it as a calling card, without the need of actually purchasing one. Nalotel for example, can provide both calling card services or plans for calling international, along with some other features. There is also Nalo, which lets users call directly, by using their credit or plan, without the need to dial the access code or to enter a PIN number.

TEL3 – just another similar app, for calling international or just domestically with decent rates. Whether you are using android or an iphone, you may download it from google play or app store respectively, for free. Depending on the amount recharged, there are bonuses applied as well, increasing along with the payment.

Pennytalk – mostly targeting United States' userbase, this virtual calling card service also has apps available on Blackberry, Android and iPhones. The services can be used on a dial pad, phone, or via app. The rates mainly depend on the location you are calling, and even though they are seemingly competitive, changes without notice may also occur.

If you are trying to find a proper service or app, you can also give Nalotel a try. The app is reliable and lets you make use of your available service or credit from anywhere, if you connect to wi-fi. Furthermore, if you want to videocall or a chat service is more suited for you, these are also available, and due to your calling card services being linked to an account, which you can access online, it also gives you the possibility to manage your speed dial list, or check the call history, along with some other features.

Make any calls to Cuba directly from your PC


It is understandable that sometimes, it is much easier to call from the PC, especially if there is a possibility for that, or if some kind of work needs to be done, which usually keeps both hands busy. With some headphones and a microphone, and the proper software, one could easily call almost anywhere nowadays, and Cuba is not an exception. While most local phone companies provide huge rates to call there, and the other smaller companies need to also keep them pumped up due to economic reasons, making a call through VoIP can get much cheaper.


Calling Cuba with a desktop app


There are many apps, like Skype, which could help someone make easy calls from their PC, even if they don't have a credit. In this case, to call from Skype to a landline or cellphone, you need to have some money into the balance, and in order to call Cuba, as much as an average conversation, one would need a credit of $5-10, since the rate is 82.6 cents/minute. Needless to say that skype is free of charge when calling app-to-app, but not only, text messages or video chat is also available.

Another app which you could try, is Nalo. Just as Skype, it can let the users video call, or sent messages, as well as make any calls, anywhere, by using Nalotel's competitive rates. App-to-app services are free as well. Nalo is available in the magazine play or app store, for Android phones and iphones respectively. Another software, specially designed for Linux, Windows and Mac computers, can be downloaded just as easy, from Nalotel's website:, and it can be installed in just a few minutes.

Google Voice could also be taken into account when planning to dial abroad, even though the rate per minute is 98 cents. All the reputation gathered throughout the years however, seems to inspire both trust, and high expectations, since normally, the clients wouldn't settle for something below average. So even though a progress could be very nicely received by the large user base, the critics are also on guard for any mistakes or trouble, that could immediately lit the fuse.

Traveling to Romania

Traveling to Romania


When it comes to traveling, one of the most important aspects to consider is communication.

Before you travel to Romania, here are a few things you need to do if you are planning to take your mobile with you.

  • ask your provider if your mobile phone is compatible with the European network

  • check with your provider if the phone is unlocked; that means your device can work even if you replace the sim card

  • consider the roaming fees for calls and data and make sure you have reliable alternatives


Instead of paying for roaming, keep in mind there is always the option to buy a prepaid Romanian sim card with local number, just for temporary usage.

Using a  Romanian sim card will save you an important amount of money because it allows you to make calls, send text messages and use data at a fair price.

Prepaid sim plans start at $2.3 and you can check the offers online.

Here are the main carriers in Romania:

  • Orange -
  • Vodafone -
  • Digi -
  • Telekom -

Buying prepaid sim cards is easy, they are available in provider shops or independent sellers (ex. newspaper kiosks).

Nalo call forwarding is a very useful service when you travel.

Nalotel can provide you a local number.

It can be forwarded to your prepaid sim card number, so your friends and family from USA can call you and pay for a local call instead of international charges.

The call will follow you anywhere in the world.


Calling within Romania

In order to reach a landline in Bucharest, all you have to do is dial 0+21 (or 31) + seven digit number.

If you are trying to reach a landline outside Bucharest, you must dial 0+city code (3 digits) +phone number (6 digits)

Calling a cell phone means you have to dial 0+ three digit mobile prefix (7xx) +phone number (6 digits)


Calling from Romania

In order to  call abroad, dial 00+ country code where you want to call+area code +phone number.

For example, calling from  Romania to USA or Canada means you have to dial 001+area code +phone number.


Even if you decide not to use your mobile phone for calls, you can always use it as a wi-fi device.

Wi-fi is available in hotels, malls, restaurants, train stations, buses.

In this case, a smart alternative is the Nalo Application.

Nalo App is available in Google Play Store and Apple App Store, it works with wi-fi connection and it can help you call directly to and from anywhere in the world.

Cuba – not the cheapest place to call, but still there are some ways


If you got some friends back home, or need to replenish your supply of Cuban cigars, or simply, need to make a call to Cuba, for any other reason, and you also have an iphone, or Android phone, things can get much easier. There are different means out there about how you could make international calls, so, despite Cuba not being the cheapest country to call, there are still ways to cut down the costs, even to the point where you can call for free, by using the internet.


Using smartphones as normal phones


For the most basic type of calls, when using Android phones or iphones, all someone has to do is to get some kind of calling plan or service, from their phone carrier, if they intend to call Cuba, or any other country. Even though, for most countries, the prices provided from carriers such as AT&T or Verizon, should be decent, in this case, the tarifs applied can get really spicy. There are openings however, for economic improvement in the future, so that could mean better prices as well.

While the standard prices can get really high, as long as you got access to the app store or the magazine play, there's still the possibility to make use of some apps, which are much cheaper to get and use, or even free, Nalo for example.


Or, using smartphones as smartphones


The facilities that the app store and magazine play brings on the table, start to cover a wider and wider range of needs each day, through all the apps that are developed and revamped. Apps for everything, and everyone, there are even apps for making or finding new apps, as well as those countless functional apps, like smart watch, smart-graph, smart eat-your-veggies (ref. to all the eat-healthy-and-exercise apps) and so on. So, no doubts, that the apps for calling, are there as well, and are numerous. Here are some of them:

-Skype is a VoIP calling app, which doesn't only work on PC, but also has versions compatible with other types of operating systems: Android, Mac, Linux, Xbox One, iOS, HoloLens, etc.

-Nalo is the app from Nalotel, easy to download and easy to use, ready to go as soon as configured. With this app you can dial both landline and mobile numbers, by using Nalotel's rates, and you can call to any location, from anywhere, as soon as there is a wi-fi connection available.

-Google Voice – one of the contributions tha Google brought in the app domain. The calls made with it can be cheap, yet, the rates for Cuba are still expensive. Some feedback from the iphone app store also mentions dropped calls or poor connection, but it can depend on many factors, and still, a consistent amount is required to be reviewed in order to make a solid point on that. It is all up to the users whether they want to try it or not, or even just test it for a while.


Using Nalo app to call Cuba


For those who want to avoid being stuck with an expensice calling plan from their local provider, or with tricky rates from most calling cards, Nalotel provides competitive rates, which can be accessed from anywhere, if using Nalo. Here are some benefits of using this app:

  • If connected to wifi, one could call from anywhere, without the need of entering any pin number or access code. All they need to enter is the country code and the number they want to call.

  • The contact list can be imported.

  • No hidden or any kind of other silly fees, such as that ones for: maintenance, hung up, dial, activation, connection, etc.

  • Possibility of video-calling.


Overall, this app is a simple way of calling when travelling, or just in the daily routine, to help anyone make use of the services that Nalotel provides.

Got some Middle Eastern nostalgy? Try making a call there

Middle East is a place of many wonders, but still, many people seem to be fleeting towards the West, due to various reasons. Because of that, when stationed in foreign countries, among many strangers and only few peers or friends, there comes this longing for the homelands, or an existing one amplifies. In this cases, there are not many options for someone, except for finding some way to keep themselves distracted or busy, or actually finding a way to talk/see those they left back home. Here's where the internet and phone communications come into discussion, as those ways to keep in touch have been getting more and more complex over the last decades.


Standard calls from regular phone lines


It seems to be the closest and easiest options, to just pick a provided service from a renown carrier, without much haggle and scurry. Such providers are BT, AT&T, Rogers, Verizon, Swisscom, etc, and despite the fact that customers have to stick to whatever prices they are given, those companies are still among many people's options when picking an international phone provider, mainly for the trust they are inspiring through their renown, but not only.

The rates there are not the cheapest, but contrary. So the costs could consist of twenty percent for the service, eighty percent for the brand. That might encourage some people to try the alternatives, such as the internet, the many apps that are out there, or simply, private networks, or the smaller companies, which supply competitive rates.


Mobile phone companies are stepping in as well


As it is already stated, landlines can be a bit unreasonably expensive, so the next nearby option, is trying the mobile phone carriers for international calling as well. It seems to be mainly because the cell-phone usage has been significantly increased, and it is more handy to just add an international calling service to the already existing options, than get a separate SIM, calling card, phone, service, provider, etc. This, again, comes with a cost, the rates are not the cheap, and oftenly, customers have to comply with the carrier's terms and conditions. Some of the main providers are Vodaphone, Carphonewarehouse, O2, T-mobile, Orange, and many more.


The simple and cheaper option: calling cards


The classic way to call, by using a calling card is still a stable and accessible option, while the prices also seem better than those of the landline companies as well. The trick here however, is in all the hidden taxes and fees, that end up taking a considerable part of your credit. Since that is a detail that oftenly slips unnoticed, even throughout a full usage of a calling card, it makes some people fall into this little trap over and over again, until a late point, leading to a more or less significant financial damage.


An even cheaper (or free) option: VoIP


VoIP works for the most accessible locations, just as well as for those that are harder to reach, since it uses the world wide network. That means it can be an important way to cut down the costs, especially when calling places like Asia, or all the other Eastern or Southern regions, which don't always have the lowest prices.

Just check the rates and services on, and see for yourself which is best suited, and note that, all the rates can be applied for the Nalo app as well, if you are using it to call other landlines or cell-phones. The costs to call even the most expensive locations are usually lower than the average calling card, and if you call from your app to another, it is free.

Other companies, such as RingCentral or Skype, provide similar VoIP services, at low costs, all with their own policies, features and prices, while still keeping a level of competition and variety.

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